Decision-making process
- First Responder Complains About Retroactive Final Benefit Review - 2024
- WSIB Accepts New Area of Injury for Older Worker - 2024
- WSIB Agrees to Fund Out-of-Province Consultation for Worker - 2023
- Payment for Service Provider Approved on Exceptional Basis - 2023
- New Medical Opinion Leads to Further Benefits and Treatment for Worker - 2022
Delay
- Employer Raises Concern Over Delay in Video Review - 2024
- Unclear Escalation Process Leads to Delay in Extending Treatment - 2023
- WSIB Expedites Specialty Clinic Referral After Delay - 2022
Communication
- Employer unable to get explanation for retroactive premium rate increase - 2021
- Commission Connects Family of Deceased Agricultural Worker with the WSIB - 2022
Behaviour
- WSIB Apologizes to Worker for Poorly Handled Phone Call - 2024
- Worker denied access to translator - 2021
Systemic
- Entitlement Decision Delays for Federal Government Employees - 2023
- WSIB Clarifies Adjudicative Approach for Psychotraumatic Policy - 2023
- Improvements to Return-to-Work Process in Claims Involving Temporary Employment Agencies - 2023
- WSIB Reconsiders Approach to Adjudicating Claims for Mental Stress - 2022
- The WSIB’s practice of apportioning NEL awards for chronic obstructive pulmonary disease (COPD) - 2021