Delay in recalculating payments

A worker contacted the Commission to say he was in a desperate financial situation, and his loss of earnings (LOE) payments were delayed by nearly two months.

The Commission reviewed the file, found that the WSIB was recalculating the payments, and spoke with a manager about the delay. As a result, the WSIB did the new calculation and issued a cheque to the worker three days after his first call to the Commission.