Due to the COVID-19 pandemic, the Fair Practices Commission has closed its physical office. Our staff are working remotely which may result in some disruption of our normal service levels. Please do not mail, courier or fax anything to our office until further notice. For information on how to make a complaint, please visit our Contact Us page.
We are an independent office working to ensure fair practices at the Workplace Safety and Insurance Board of Ontario
What is the Fair Practices Commission?
The Fair Practices Commission is the organizational ombudsman of the
Workplace Safety and Insurance Board of Ontario.
THE MISSION of the Fair Practices Commission is to facilitate fair, equitable and timely resolutions to individual complaints brought by workers, employers and service providers and to identify and recommend system-wide improvements to Workplace Safety and Insurance Board (WSIB) services. In carrying out its mission, the Commission will contribute to the WSIB’s goals of achieving greater openness, better relationships and improved services.
FPC Case Summaries
These categories highlight the types of fairness issues the Fair Practices Commission deals with
Resources
Download the latest processes, guides, forms and reports in PDF version.
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Complaint Guide & Form
Download this and use it to prepare your complaint
Download Guide & Form Online Complaint Form -
Complaint process and Flow Chart
This fact sheet uses a diagram to show how the process works
Download -
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