NEW! Click here to read the Commission’s 2019 Annual Report.

Due to the COVID-19 pandemic, the Fair Practices Commission has closed its physical office. Our staff are working remotely which may result in some disruption of our normal service levels. Please do not mail or courier anything to our office until further notice. For information on how to make a complaint, please visit our Contact Us page.

Toronto: 416-603-3010 Toll-Free: 1-866-258-4383 Call

We are an independent office working to ensure fair practices at the Workplace Safety and Insurance Board of Ontario

What is the Fair Practices Commission?

The Fair Practices Commission is the organizational ombudsman of the
Workplace Safety and Insurance Board of Ontario.

THE MISSION of the Fair Practices Commission is to facilitate fair, equitable and timely resolutions to individual complaints brought by workers, employers and service providers and to identify and recommend system-wide improvements to Workplace Safety and Insurance Board (WSIB) services. In carrying out its mission, the Commission will contribute to the WSIB’s goals of achieving greater openness, better relationships and improved services.

FPC Case Summaries

These categories highlight the types of fairness issues the Fair Practices Commission deals with

Resources

Download the latest processes, guides, forms and reports in PDF version.