The Fair Practices Commission remains open during the current labour disruption at the WSIB. Although the Commission is not directly impacted by the labour disruption, our service levels may be affected because we will be prioritizing complaints based on urgency due to the WSIB’s limited capacity to respond to our inquiries. For more information about the WSIB’s service disruptions, please visit www.wsib.ca/en/service-updates
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We are an independent office working to ensure fair practices at the Workplace Safety and Insurance Board of Ontario
The Fair Practices Commission is the organizational ombudsman of the
Workplace Safety and Insurance Board of Ontario.
THE MISSION of the Fair Practices Commission is to facilitate fair, equitable and timely resolutions to individual complaints brought by workers, employers and service providers and to identify and recommend system-wide improvements to Workplace Safety and Insurance Board (WSIB) services. The Commission operates impartially and at arm’s length from the management and operations of the WSIB. The Commissioner reports directly to the WSIB’s Board of Directors through the Chair.
FPC Case Summaries
These categories highlight the types of fairness issues the Fair Practices Commission deals with
Resources
Download the latest processes, guides, forms and reports in PDF version.
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Complaint Guide & Form
Download this and use it to prepare your complaint
Download Guide & Form Online Complaint Form -
Complaint process and Flow Chart
This fact sheet uses a diagram to show how the process works
Download -
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