Benefits unfairly terminated, restored

The WSIB terminated a worker’s loss of earnings (LOE) benefits
because the worker couldn’t provide additional Canada Revenue Agency
information to the WSIB. In fact, the WSIB had already received the
necessary information.

The legal clinic representing the worker told this to the WSIB several
times in writing. Unsuccessful, the clinic turned to the Commission.
Contacted by the Commission, a WSIB manager reviewed the file and
found that, as the clinic had written many times, the worker had already
provided all required information about earnings and business expenses.

Following the Commission’s inquiries, the WSIB reinstated the worker’s
benefits: he was paid retroactively for the two-year period during which
he had not received benefits.